Please note, our products are made to order, so please allow us 3-5 days to prepare your order, plus the additional shipping time, which will depend on your choice of shipping. Our products are created and shipped with great care, and your satisfaction is very important to us. If you're unhappy with something you received, please contact us so that we may work with you to resolve the problem to your full satisfaction. **Unfortunately, we cannot guarantee a delivery time for any order placed on our site. Orders are shipped as soon as we can. Due to UPS regulations, we cannot offer refunds for delays caused by extreme weather conditions, incorrect, or incomplete purchases.